Frequently Asked Questions

Everything you need to know about your next adventure with Tropicfeel.

How do I choose the right size for my Tropicfeel sneakers?

We recommend checking our detailed Size Guide available on each product page. Our sneakers generally fit true to size, but if you are between sizes, we suggest sizing up for the best comfort during travel.

What is your return and exchange policy?

We offer a 30-day return policy from the date of delivery. Items must be in their original condition, unworn, and with all tags attached. Exchanges are free, while returns for a refund may incur a small processing fee depending on your location.

Are Tropicfeel products sustainably made?

Yes, sustainability is at our core. We use recycled materials like polyester from plastic bottles and eco-friendly foams. We are committed to transparency in our supply chain and reducing our environmental footprint.

How long does international shipping take?

Standard international shipping typically takes 5-10 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's journey.

Can I wash my Tropicfeel shoes in a washing machine?

Most of our sneaker models are machine washable. We recommend removing the insoles, placing the shoes in a mesh laundry bag, and using a cold, gentle cycle. Always air dry your shoes; never use a tumble dryer.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and flexible installment options like Klarna or Afterpay in select regions.